Hence, with a WhatsApp bot, businesses can get one step closer to their customers.
This creates a win-win situation for both sides.
Businesses can join this app bandwagon to communicate with customers without requiring them to install another app. WhatsApp is an app that users rely on for their personal communication on a daily basis. This helps the prospect make a quick choice and proceed to make a buying decision Catalogues are a handy way of presenting information using images, video links, long-form text descriptions along with price details.
Please refer to this article for detailed instructions on how to build a chatbot. You can create AI-powered chatbots, deploy them to your website and apps, and even add automated human takeovers if they fail. Kommunicate provides a bot builder tool called Kompose, where you don’t need to write a single line of code.
Both of these platforms have free trials. ? Bonus: Whatsapp Chatbots for ECommerce – Why your business needs it Prerequisitesīefore you can introduce an official WhatsApp chatbot to your audience, you must need a Twilio account to set up your WhatsApp business API and a Kommunicate account to deploy the chatbot to your WhatsApp and manage customer conversations. In this article, I will show you how to create a WhatsApp bot and deploy it on WhatsApp using Kommunicate and 360 Dialog. How to create a WhatsApp Bot for your business in 2022?Ĭompanies can create WhatsApp bots using WhatsApp Business API for customer service and notification delivery. The chatbot functions based on the user’s input provided through phrases or keypad presses programmed in its backend. The chatbot can provide quick replies, take customer queries, offer canned responses or customer account information. The WhatsApp number would be your business number. A WhatsApp chatbot is an automated system that can converse with customers through WhatsApp.